This Complaints Channel has been established and is accessible to anyone:
Or anyone who has knowledge of possible irregularities of Safetypay and needs to communicate them. This Channel will be governed by the criteria of Confidentiality, Impartiality, Simplicity and Gratuity to allow universal access to it.
Complaints may be submitted in two ways:
Compliance Department – Confidential
Calle Hermosilla 64, 4ºD 28001 Madrid
For those who want to use a preformed form, the following form can be downloaded.