Ethical Channel

This Ethical Channel has been established and is accessible to anyone:


  • employees
  • customers
  • suppliers or
  • collaborators

Or anyone who has knowledge of possible irregularities of Safetypay and needs to communicate them. This Channel will be governed by the criteria of Confidentiality, Impartiality, Simplicity and Gratuity to allow universal access to it.

Ethical complaints may be submitted in two ways:

  • By mail to the address:


Compliance Department – Confidential

Calle Hermosilla 64, 4ºD 28001 Madrid

  • Or by sending an email to the address:

For those who want to use a preformed form, the following form can be downloaded.

If you have been mistakenly directed to this page and your incidents are related to our products or services, please contact the Customer Service.