Customer Services

This is the channel that should be used by customers who have any product or service complaint they wish to communicate to SafetyPay.

If your incidents are related to our products or services, please, contact the Customer Service.


Complaints may be submitted as well in these two ways:

  • By mail to the address:


Compliance Department – Confidential

Calle Hermosilla 64, 4ºD 28001 Madrid

  • Or by sending an email to the address: