Customer Services

This is the channel that should be used by customers who have any product or service complaint they wish to communicate to SafetyPay.

If your incidents are related to our products or services, please, contact the Customer Service.

Complaints may be submitted by sending an email to the address: :

Merchant Support

• support.merchants@paysafegroup.zendesk.com

Users Support

• support.users@paysafegroup.zendesk.com