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Frequently asked questions

Merchants

A Payment Solutions Provider that enables alternative Payment Methods (non-card) for e-commerce.

SafetyPay provides access to a global market of consumers with purchasing power & internet access but without a credit card

SafetyPay has more than 380 banks and  over 180K collection points in 16 countries in Europe and Latin America.

You can check the complete list of bank partners and collection points,click here

Both B2C and B2B businesses will grow significantly implementing SafetyPay.

Global and local E commerce merchants that market to online shoppers or B2B where payments need to be exchanged, either locally or cross border in multi currency.

Because we do not store personal or financial information from the shopper. We only provide you with a payment code so that the customer can finalize your purchase in the privacy of their own bank.

Please send us and email to sales.support@safetypay.com with your name, location, type of business and contact .

We will reach out to you as soon as possible.

No, SafetyPay  does not any charge monthly fees .

SafetyPay charges businesses a commission for each transaction paid, this commission is variable and subject to a prior assessment of your business.

Integration time depends on the type of integration required by  the merchant, it can be as fast as one week.

Any questions or issues regarding a transaction should be notified through the mail support@safetypay.com indicating the issue and sending us the transaction code. Our Support area will assist you as soon as posible.

Payment Network

Increased number of transactions in  your different services , either on Online Banking or face-to-face payments in your branches or store  chains. Each new bank  or collection point offering SafetyPay becomes part of  our payment channels for the thousands of transactions carried out everyday with SafetyPay.

SafetyPay has more than 380 banks and  over 180K collection points in 16 countries in Europe and Latin America.

You can check the complete list of bank partners and collection points, click here 

Customers of a bank offering SafetyPay have access to purchases via the Internet or via Call Center even if they do not have credit card or are afraid to use it.  Furthermore they can access international merchants paying through their bank accounts  in their local currency.

No, our system can be easily integrated with the online services of the bank or collection point of payment.

There is no exchange risk for the bank, since all transactions are handled in local currency. SafetyPay carries out the exchange transaction and informs the buyer, who confirms the purchase or not.

SafetyPay is a secure system where the financial and personal information of the buyers is not exchanged. There is no risk  of fraud or identity theft.

In accordance with our safety policies , SafetyPay does not store or handle the personal or financial information of purchases